Privacy Policy

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Privacy Policy

Pricacy Policy:

Last updated effective: April 4th, 2020.

This Privacy Policy explains how operandigoods.com, (“operandigoods”, “we” or “us”) collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the “Services”), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

All Sales are Final/ Refund and Return Policy:

All sales are final and non-returnable.

Information you provide:

We may collect information about you during your use of the Services, including but not limited to your name, username, password, email address, postal address, phone number, mobile phone number, payment information, gender, birth year, and information you provide or post on our Services or allow us to access, such as:

  • enter registration information for our Services;
  • enter a sweepstakes or contest or register for a promotion;
  • make a purchase;
  • connect with the Services or otherwise allow us to access certain information about you via a social networking site (SNS);
  • post user-generated content, including comments, to or on any of our Services;
  • navigate our website; or
  • submit your information to us for any other reason.

We may collect and store your user ID account that you use to sign in to your operandigoods.com account or connect or use with the Services. When you sign in to your operandigoods.com account, you authorize operandigoods.com to collect, store, and use in accordance with this Privacy Policy any and all information available to operandigoods.com, including without limitation any information that you have made public in connection with your account, or information that is disclosed as being shared during the sign-in process. Please be careful and responsible whenever you are online. Should you choose to voluntarily disclose information through the Services, such as via an SNS, on message boards, in chat areas or in advertising or notices you post, that information can be viewed publicly and may be collected and used by third parties without our knowledge (or our consent) and may result in data collection by or unsolicited messages from other individuals or third parties.

Device/usage information:

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services. For example, we may collect and analyze information such as (a) IP addresses, geolocation information (as described in the next section below), unique device identifiers including mobile advertising identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the Services; and (b) information related to the ways in which you interact with the Services, such as: referring and exit pages and URLs, platform type, clicked items, interaction with advertisements, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, mouse hover including location and time spent on each area of the page, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting and analyzing this information.

We may also capture other data, such as search criteria and results. In some cases, we will associate this information with a unique operandigoods.com identifier for our internal use, in which case your operandigoods.com identifier will be considered operandigoods.com information, and nothing in this Privacy Policy restricts how operandigoods.com may use this information.

Location information:

We may collect different types of information about your location, including general information (e.g., IP address, ZIP code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), and may use that information to customize the Services with location-based information, advertising, and features. For example, if your IP address indicates an origin in downtown Miami, the Services may be customized with downtown Miami-specific information and advertisements. To do this, your location information may be shared with our agents, vendors or advertisers. If you access the Services through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this.

Collection of information across personal devices, and applications:

Sometimes, we (or our service providers) may use the information we collect

  • for instance, log-in credentials, IP addresses, hashed email addresses, and unique mobile device identifiers
  • to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers that do this.

How you can access and update your information:

To ensure that you have some control over the information we have about you, you may review and update certain user profile information by logging in to the relevant portions of the Services where such information may be updated (may be available on some Services and not others) or by contacting us at privacy@operandigoods.com.

Disclosure to Third Parties:

At times operandigoods.com may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help operandigoods.com market to consumers. When we do, these third parties are usually performing services for the site sponsor (technical auditors, developers, order fulfillment operations) and may have access to the personally identifiable information in order to do their jobs. You may browse our website at any time without giving us any personal information at all. Personal information is defined as any information that may be used to identify you. This includes but is not limited to your name, phone number, email address, and mailing address. We require those third parties to handle the information in accordance with relevant laws. operandigoods.com does not sell personal information, and personal information will never be shared with third parties for their marketing purposes.

Registration may be required to access certain resources offered on the site. Visitors and users who choose to register with this site are asked to provide minimal personal information, to include name, email address, and telephone number.

Visitors and users who wish to purchase items online from our site are asked to provide minimal personal information to permit processing the purchase order. This information includes name, email address, and telephone number, billing and shipping addresses, and credit card information required for processing.

Cookies:

A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website’s computers and stored on a user’s computer’s hard drive or on a tablet or mobile device (collectively, “Computer”). A Cookie stores a small amount of data on your Computer about your visit to the Site.

Our website uses these “cookies” to collect information and to improve our Service. Cookies may also reflect demographic data pertaining to you or other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

We may also use “web beacons” (also known as “clear GIFs” or “pixel tags”) or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. A web beacon is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote website on the internet enabling the verification of an individual’s viewing or receipt of a web page or message. A web beacon helps us to understand whether you came to our website from an online advertisement displayed on a third-party website, measure successes of email marketing campaigns and improve our website performance. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your personal information. In many instances, web beacons rely on cookies to function properly, and so declining cookies will impair their functioning.

Links to Other Sites:

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

California Residents:

California Do-Not-Track disclosure requirements:

We are committed to providing you with meaningful choices about the information collected on our Services for third-party purposes, and that is why we provide above the Network Advertising Initiative’s Consumer Opt-out link, Digital Advertising Alliance’s Consumer Opt-Out Link, TrustArc’s Advertising Choices page, and the Google opt-out link information. However, we do not recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations and solutions.

California Notice of Collection:

We may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):

  • providing the Services (e.g., account servicing and maintenance, customer service, analytics, and communication about the Services);
  • our or our service provider’s operational purposes;
  • auditing consumer interactions on our site;
  • detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
  • bug detection and error reporting;
  • customizing content that we or our service providers display on the Services;
  • improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);
  • other uses that advance our commercial or economic interests, such as communicating with you about relevant products and services available to you from third party partners; or
  • other uses about which we notify you.

California Shine the Light Privacy Right:

Under the California “Shine the Light” law, California residents can opt out of our sharing of their information to third parties (and sometimes affiliates) for their direct marketing purposes.

To do so, email us at privacy@operandigoods.com with “Shine the Light Opt Out” in the subject line, and your name and phone number in the body of the email.

California Consumer Privacy Act (or “CCPA”):

We collect the following categories of personal information: identifiers (such as name, contact information and device identifiers), internet or other electronic network activity information (such as browsing behavior), approximate geolocation data, inferences (such as approximate location or product interests) and other personal information (such as payment method information, user credentials or health-related information). For more details about the personal information we collect, including the categories of sources, please see the “Collection of Information” section above. We collect this information for the business and commercial purposes described in the “Use of Information” section above. We share this information with the categories of third parties described in the “Sharing of Information” section above.

Subject to certain limitations and exceptions, the CCPA provides California consumers the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

We do not “sell” the personal information we collect (and will not sell it in the future without providing a right to opt out).

Rights for California Consumers:

If you are a California resident, you may have certain rights. Effective as of January 1, 2020, California law may permit you to request that we:

Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.

Provide access to and/or a copy of certain information we hold about you.

Delete certain information we have about you.

We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, and physical address.

You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

You may have the right to receive information about the financial incentives that we offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.

California consumers may make a rights request by emailing us at support@operandigoods.com We will verify your request by asking you to provide information that matches information we have on file about you. Consumers can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Metrics:

California law may require us to compile metrics for the previous calendar year regarding consumer requests and responses. If required by applicable law, we will update this section after the CCPA has been in effect for a calendar year.

Additional California Rights:

If you are a California resident under the age of 18 and are a registered User of our Services, you may be entitled to request that we remove from our Services content you posted to our Services that can be accessed by any other User (whether registered or not). Please note that any content that is removed from our Services may still remain on our servers and in our systems. To request removal of content under this provision, please send an email to privacy@operandigoods.com and provide us with a description of the content and the location of the content on our Services, and any other information we may require to consider your request. Please note that removal of content under this provision does not ensure complete or comprehensive removal of the content or information posted on the Services by you.

How we protect information:

We have implemented a variety of administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect, process and store and the current state of technology.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot guarantee that information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. Remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy:

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@operandigoods.com or legal@operandigoods.com.

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